State Farm® Insurance Agent Aspen Schara Kralich

"Aspen Kraulich is now my State Farm Super Woman! I so appreciate the help understanding my auto & home insurance! Aspen’s kindness & amazing knowledge gives me peace of mind!! My husband is so grateful as well because Mrs. Kraulich shared valuable policy insights & wisdom. She even said, “We are so glad your family is part of the State Farm Family!”❤️ This State Farm office is filled with kindness & is so appreciated! Thank you from the bottom of my heart! Brooke & Jessica helped me. Also if you ever have an auto issue out on Austin’s roads, they are so sympathetic & Aubrey at main helped & listened."

"We had an excellent experience with Lauren Zach in reviewing and updating our State Farm policies. She hopped on a video call with us and together explored various options. Her insight and explanations were incredibly valuable. Ken and Liz"

"I recently worked with Perla at State Farm to swap a new vehicle onto our policy, and the experience was outstanding. Not only was she incredibly knowledgeable, but she also took the time to review our existing coverage in detail. To my surprise, she was able to restructure our policy so that we ended up with better coverage and a lower deductible—all while saving us money! She was quick with the quotes and had our new insurance cards to us in no time. Highly recommend her for anyone looking for efficient and thoughtful service."

"I had an awesome experience with Perla over the phone, given all my policy concerns. Only took 10 minutes of my day to get all of my concerns addressed, and squared away, thank you very much Perla, you deserve a raise!!! -Anthony Rojas-Basuil"

"Shout out to Erik Thompson for a great onboarding experience. I recently needed to change over multiple complex policies from a different carrier to State Farm. Erik and I spent some quality time together on a couple of phone calls :) He is extremely knowledgeable, efficient and personable. Thank you! Addendum: I recently worked with Judy and Jessica as well. In a wogg to me filled with AI bots it’s so nice to receive personal customer service."

"Aspen recently added Lauren Zack who has been amazing. She has taken the time to review my recent life changes and figure out how to right-size my coverages. Judy has always super helpful, friendly, and patient. She helps us with home, auto, moto, and retail!"

"I had several different policies that I needed to update and price out, including some first time policies and Lauren was fantastic! She was efficient and straightforward explaining the pros and cons of each and what levels I needed. At the end we got to a great price / value for my policies! Thank you so much!"

"Jessica and the team have gone above and beyond for me and my family over the years. We’ve been with them for over 15 yrs and they always deliver. Most recently, we were in the process of making some policy tweaks on a property in Austin. We’re not local anymore so Jessica took time out of her day to drive to our property and take the necessary pictures to complete the policy. Seriously above and beyond, every time. It’s the same when my wife was hit, the attention to detail and care they had when working through the auto claims process is top notch. Special shout out to Jessica for the amazing client service."

"In a time I was very stressed and didn’t want to deal with insurance, SHE made it wonderful. She was so kind, caring, understanding, and SO informative. Thank you Jessica!!!"

"Work with Lauren regularly across multiple properties and she and the broader term are always knowledgeable, timely, and helpful!"

"Judy assisted me with updating my insurance information. She was very helpful and knowledgeable throughout the process. I would strongly recommend Aspen's team for any insurance needs as they are very professional and go above and beyond for their clients."

"Great insurance agency, staff is always happy to help and very responsive. Judy always takes great care of me but everyone in the office is great! Highly recommended!"

"I want to give a HUGE shoutout to Eric. He is awesome. I was having some issues and he was able to get everything squared away for me in a timely manner. He’s the epitome of what a customer service agent should be. I can only give 5 stars but you sir deserve more than that. Thank you for your help."

"I've had State Farm Insurance through this agency for over 30 years, even prior to Aspen acquiring the Agency. I have multiple policies (5) and things have been seamless through the years. I hadn't reviewed my policies in years and decided to do so. I also received a new auto policy in the mail. Jessica left me a voicemail to discuss the new policy and when I returned the call she answered immediately. We discussed the new policy, tweaked a few things, and she also emailed soft copies of my policies I wanted to review which I received while on the phone. Jessica was extremely helpful. I would definetly recommend Jessica and this Agency."

"I've been with Aspen since Dick Clay retired and she took over his business 7 years ago. Aspen and her Team Lead Erik are outstanding in all categories. The old commerical said "State Farm is there." Aspen and her team have ALWAYS been there for us. They have gone to bat for us and taken care of us several times. They are reliable, and they do what they tell you they will do. Anytime you want to talk about anything related to your insurance policy they will take the time to explain anything that you don't understand, and will present all the options with no pressure. They respond very quickly to phone calls, text, and email. We could not be any happier than we are with Aspen as our State Farm agent."

"She’s very nice customer agent she’s helping me so Gud for everything"

"I had a great experience with Erik!"

"Erik Thompson helped me with new home and auto insurance. He was professional, responsive, and super efficient."

"Aspen was absolutely wonderful to talk and work with and made this traumatic theft incident so much easily to navigate and less overwhelming. I can’t praise her enough- she was incredibly kind, attentive, informative, patient, and overall a truly lovely person. Very grateful for her! Also extremely grateful for State Farm and its safety net that it has provided me in this hardship. Thank you thank you thank you!"

"This is a wonderful agent and office for all your insurance needs. Aspen and her team are hard- working and responsive. They truly care about their policyholders. Our family had a recent issue and Aspen went out of her way to help us get a fair resolution. I would highly recommend her and her team!"

"Had a very pleasant experience working with Erik and I would recommend anyone looking for Home and Auto insurance"

"Eric was very friendly, knowledgeable and helpful!"

"After I got a quote online, Erik was incredibly helpful at following up via phone and email - after I expressed interest in going with State Farm, he took the time to explain all of my new coverage and provide sensible advice without being pushy (as we know sales people can be). He was a delight to work with, and I would call him for any clarifying questions in the future without hesitation!"

"Eric was fantastic to work with. He helped me every step of the way and was always ahead of everything, making the process smooth and stress free. Highly recommend!"

"I had the pleasure of working with Breonna, she helped me with auto and life insurance and was very knowledgeable and patient! Thanks for all your help!"