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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Daniel Lopez

November 17, 2023

5  out of  5 rating by Daniel Lopez
"Shawna helped me change my totaled vehicle insurance to my new car and also did it in a hot minute! Top of the line customer service and speedy action. 10/10 would recommend"

Daniel Lopez

November 13, 2023

5  out of  5 rating by Daniel Lopez
"Great Service, Professional respectful, and efficient. Best interaction with a Customer Service Staff in some time."

Juan Vasquez

November 8, 2023

5  out of  5 rating by Juan Vasquez
"I’ve worked with Judy summers and she has been so amazing. She was quick and informative when it came to switch my insurance over to State Farm. She is really good with calling people back and responding to email. Thank you Judy so much for your help."

Sarah G

November 2, 2023

5  out of  5 rating by Sarah G
"I have been using Aspen Kralich for all my insurance needs for several years now. Her team is professional, knowledgeable, prompt, and friendly. I have auto, renters, and life insurance coverages with them and I can trust that all my coverage needs are met. My last request was handled by Judy, and she is awesome. She was quick to respond, asked pertinent questions, and got me my ID card withing the hour. Love them!!!"

Annamalai Viswanathan

September 22, 2023

5  out of  5 rating by Annamalai Viswanathan
"Aspen has a 5* Rating with 150 reviews for a reason. I recently worked with Judy on a new car insurance addition and separate claims scenario. Judy is empathetic and compassionate, well informed, efficient, professional and it’s always a pleasure interacting with her. Great job to the team!!"

Celeste Hubert

September 22, 2023

5  out of  5 rating by Celeste Hubert
"We chose this State Farm agency as our insurance carrier because of their generosity within the community. We were so pleasantly surprised when we received the additional bonus of top-notch customer service. Everyone from the owner to the phone staff is smart, professional and lovely to work with. So grateful to have found our forever insurance agent!"

Elvis Fisher

September 16, 2023

5  out of  5 rating by Elvis Fisher
"Aspen = the BEST. Easy to talk to! She set everything up from the beginning and she and her team handled pretty much everything. Saved me ALOT of money. She handles my vehicles, home, and business accounts! AMAZING 🙏 I would recommend her just based off her genuine positivity! The money saved is just a bonus. So thank you!"

Melissa Richardson

September 13, 2023

5  out of  5 rating by Melissa Richardson
"I emailed about an issue that I created and Mike called back really quickly! My daughter was riding in the car and I had it on speakerphone. He quickly assured me that he would take care of everything and I told my daughter “now THAT is an example of good customer service and you don’t come across that very often these days.” After that, he called a few more times as things got resolved to keep me updated. From my email to resolution was less than an hour. Thanks so much, Mike!"

Stephanie Lindsey

August 29, 2023

5  out of  5 rating by Stephanie Lindsey
"Aspen and her team are amazing! They are responsive and such a pleasure to work with!"

Debbie Coletti

August 22, 2023

5  out of  5 rating by Debbie Coletti
"Aspen and her team go above and beyond for their clients. We've had our insurance policies with them for many years and couldn't be happier. Highly recommend this office!"

Emad Nazerian

July 25, 2023

1  out of  5 rating by Emad Nazerian
"I don't like their customer care. They pretend that they are taking care of their customers but they don't. This is really bothering me and I am going to change my insurance agent."

Darlene Cinelli

June 30, 2023

5  out of  5 rating by Darlene Cinelli
"Judy & Aspen have always been available to answer my questions. They make sure we are getting the right coverage and discounts we qualify for on all policies. Thank you ladies!"

Giulio Romano Brandi

June 15, 2023

2  out of  5 rating by Giulio Romano Brandi
"I was super annoyed when Statefarm just increased their rates out of nowhere and gave them a 1 star rating. However, I recently lost a vehicle that was covered with them. The contractors they use can be really frustrating (the tow truck company were absolutely terrible) but the StateFarm agents were quite helpful. I was covered for a rental, but StateFarm only has two rental agency options and they were all fully booked. So, it's hit or miss with StateFarm. Sometimes the service is good, other times its quite frustrating."

Logan C . Thompson

June 13, 2023

5  out of  5 rating by Logan C . Thompson
"The staff here is incredible to work with. Judy Summers has been more helpful and kind than could ever be expected. Thank you all for a great experience."

asmatullah logary

May 18, 2023

5  out of  5 rating by asmatullah logary
"Such an amazing team they will solve problems in any situation. They help their customer as much as they can Thank you very much for each of you guys."

Deborah Neal

May 18, 2023

5  out of  5 rating by Deborah Neal
"Aspen Kraulich is now my State Farm Super Woman! I so appreciate the help understanding my auto & home insurance! Aspen’s kindness & amazing knowledge gives me peace of mind!! My husband is so grateful as well because Mrs. Kraulich shared valuable policy insights & wisdom. She even said, “We are so glad your family is part of the State Farm Family!”❤️ This State Farm office is filled with kindness & is so appreciated! Thank you from the bottom of my heart!"

Luis Rojo

April 26, 2023

5  out of  5 rating by Luis Rojo
"Judy is the best, always willing to help and looking for the best solutions!!"

Mitchell Conrow

April 20, 2023

5  out of  5 rating by Mitchell Conrow
"Judy is a phenomenal account manager and wonderful person to speak to over the phone. She makes working with an insurance company east and is a woman of true character."

Roxanne Morgan

April 19, 2023

5  out of  5 rating by Roxanne Morgan
"I am really pleased with the coverage I am getting. I did not think I could find a policy that fit my financial needs. The ladies are very kind and considerate of my situation. Speaking with Jessica made me feel so assured that I was with the right company and any issues I encounter will be handled with care."

Pramood Hagalwadi

April 17, 2023

5  out of  5 rating by Pramood Hagalwadi
"Matt is a patient superstar! He was able to go over details meticulously between policies and helped me get better coverage, a lower deductible, and a lower premium."

Jon Espino

March 30, 2023

5  out of  5 rating by Jon Espino
"Can’t speak highly enough of the service I’ve received through aspen’s agency. Even as a relatively new customer, I’ve felt welcomed and securely covered from the onset. The insurance options and rates are unparalleled in my experience. The app is great to use for managing payments, viewing coverage options, and if you unfortunately have to request roadside…all so easy. Being local as well, great associates like Judy and Jessica are just a message or call away. It’s nice to feel covered!"

Laura Hirschfeld

March 25, 2023

5  out of  5 rating by Laura Hirschfeld
"We have been State Farm customers for 20 years, and Aspen Kralich's office has been phenomenal. They are always super friendly, helpful, responsive, and take care of our insurance related needs effectively and efficiently. We have both business and personal insurance with them, life, homeowners, renters, and vehicle, and have had excellent experiences with every person in the office. Highly recommend!!!!!"

Hussain Saif

March 22, 2023

5  out of  5 rating by Hussain Saif
"I had my first ever insurance with state farm and after financing a new vehicle, with insurances rates being so high for the newer vehicles, Ashleigh gave me a better rate with 10 % off with adding a renter’s policy.She was on the phone for 45 mins to get me on the insurance, furthermore she emailed me all the temporary insurance documents i needed.10/10, would recommend to anyone out there"

Estrella Martinez

March 10, 2023

5  out of  5 rating by Estrella Martinez
"Thank you Marili for a fast and easy process getting life insurance!"

Heather Shores

March 10, 2023

5  out of  5 rating by Heather Shores
"Judy Summers is the best agent hands down. Always is helpful and quick to action and follow up!"