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Customer Relations Representative - State Farm Agent Team Member

Full Time in Austin, TX

Aspen Kralich, a proud third-generation State Farm Agent and a Class of 2001 Texas A&M University Graduate with 17 years of experience with State Farm, is eager to expand our exceptional and hardworking team. Our mission is centered on helping individuals manage life's uncertainties, recover from unexpected events, and achieve their aspirations. We are seeking motivated self-starters with a background in sales or insurance, who possess a genuine concern for people and strive to enhance their lives through comprehensive coverage. Requirements We are seeking candidates who are enthusiastic about developing their skills and are keen to share the value insurance and financial products bring in managing everyday risks and fulfilling dreams. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.
  • Property & Casualty License (must be obtainable)
  • Life & Health License (must be obtainable)
  • Dedication to Customer Service
  • Proactive Problem Solving
  • Detail-Oriented Mindset
  • Ability to Effectively Relate to Customers
  • Excellent Communication Skills – Written, Verbal, and Auditory
  • Self-Motivated
Responsibilities
We encourage each team member to leverage their unique skills and insights daily in assisting our customers.
  • Employ a customer-focused, needs-based review process to educate customers about insurance options.
  • Cultivate customer relationships and provide necessary follow-up support.
  • Generate leads, schedule appointments, identify customer needs, and promote suitable products and services.
  • Utilize exemplary communication skills to efficiently meet customer needs while fostering business development.
  • Actively participate in hands-on learning and coaching to become an industry expert.
What We Offer We offer a range of benefits to support our team, including
  • Simple IRA
  • Health Benefits
  • Profit Sharing
  • Licensing Reimbursement
  • Signing Bonus for Pre-Licensed Professionals ($500-1,000)
  • Competitive Salary, Commission, and Bonus Structure
  • Paid Time Off (Vacation and Personal/Sick Days)
  • Valuable Work Experience
  • Opportunities for Growth and Advancement within our agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours Monday-Friday 9:00 AM – 5:30 PM, located in Austin, TX
Compensation $40,000-$55,000 Per Year
We are excited to welcome a new member who shares our positive outlook and enthusiasm for supporting and serving our local community. If you are motivated to succeed and envision yourself thriving in this role, please complete our application. If selected to move forward in the process, we will contact you within 48 hours.
Please note This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees.
Compensation $40,000.00 - $55,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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